Policy
Contact and Enquiry Privacy Notice
Draft — requires owner and professional review
This policy has been drafted for our pre-launch website and reflects the site's current functionality. It will be reviewed by the business owner and an appropriate professional before being finalised.
Last updated:
In short
When you submit a form on this website, we use your details only to respond to you, keep you informed about what you asked for and, if you opt in, send you occasional updates.
What happens to your details
- Your submission is checked for spam and validated.
- It is stored securely and/or sent by email to the AI Explorers team.
- A member of the team reads it and replies if a reply is needed.
- If you ticked the optional updates box, we may email you news. Every email includes a way to unsubscribe.
What we ask for — and what we don't
We ask for adult contact details and the information needed to understand your enquiry. We do not ask for children's names, dates of birth, schools, photographs or medical details. If your child has additional needs, we'll arrange a separate, confidential conversation.
How long we keep it
Up to 24 months from your last contact, or until you unsubscribe from updates. You can ask us to delete your details sooner at any time.
Your choices
- Marketing consent is always optional and separate from your enquiry.
- You can ask to see, correct or delete your information.
- You can complain to the Information Commissioner's Office (ico.org.uk).
Full details are in our Privacy Policy.